Won £95 on 30th November and have had to send pics of my driving licence to verify my account. Still no money paid out just stalling tactics, any review stating they are timely/easy to deal with must be suspect given what I have seen myself and now read online. I would not have signed up after reading every single review except the obviously false ones, I have used multiple other casinos and money is paid out within the same day at the latest this is a ploy to swell their bank balances and nothing more from what I can see. I have spoken to customer service twice they answered and twice they did not. The times they answered me I was asked to wait. What a joke. This is a common problem across multiple countries. I feel scammed and once I get my money will not be back ever again. Please avoid this company.