I won £800 and withdrew it a week ago and went on the chat service to ask where my cash was as barclays have in the next day usually. I was told last night that id receive an email about it first thi…. More
A relatively new online casino, having launched in just 2013, LeoVegas Casino has risen quickly through the ranks. But is it as good as it seems? Has it risen to greatness because it is a good casino or is this new contender just a bit of a scam? Here we’ll find out with full LeoVegas review. It cannot be denied that this is a casino that goes above and beyond in terms of game choice, offering popular casino favourites from top gaming providers such as NetEnt, Microgaming, NextGen, IGT, Play’n Go plus another 34 developers.
Since it first gave its baby roar in 2013, LeoVegas Casino has become one of the biggest contenders in the online gambling market, with a great game selection including slots, table games and live casino. Their site very much reflects the LeoVegas lion – around which they are themed – as they deem themselves the King of Mobile. However, they are so much more than just a mobile casino.
Security and Regulation
LeoVegas is licensed and regulated by the Gambling Commission as well as The Malta Gaming Authority. It also holds licenses in Ireland and Denmark for Sportsbook. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 2048-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by third parties so you can rest assured that it is completely fair.
All the games provided by the casino are tested and certified by eCOGRA so you know that whilst you are spending your money at this casino, you are playing a game that has been ruled by a third party as completely fair. LeoVegas is a company that takes responsible gambling seriously and because of this, every employee is required to obtain certification in responsible gambling. This training has been designing with the cooperation of experts from Sustainable Interaction AB and includes guidelines on how to prevent gaming-related problems. It has also implemented tools such as setting deposit limits, loss limits, wagering limits, session limits, time alerts, gaming history, pausing your account, self-assessment and account closure. Its dedication has been recognised and they have been certified by Gambleaware, with links to Gamcare and Gamblers Anonymous.
LeoVegas has top marks for its customer support. It has staff that are professional, helpful, friendly and knowledgeable. Their responses are always quick and helpful. Like most other casinos its customer support can be accessed all day every day through email, national and international telephone hotlines and live chat. Support is always available, in different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises. Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally answered very quickly with thoughtful and helpful responses. You won’t be waiting for days to get a reply. The FAQ is also very helpful and you should probably look here before contacting the customer support. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. This is yet another area in which LeoVegas really excel.